Technical Requirements
Internet Connection
- Minimum Speed Requirements: Minimum download speed of 3 Mbps and upload speed of 1 Mbps to prevent disconnections during a proctored exam or video conferencing session.
- Recommended Speed Requirements: Minimum download speed of 5 Mbps and upload speed of 2 Mbps for a smooth experience, especially for video streaming and live sessions.
Supported Operating Systems
Desktop/Laptop
- Windows: 10 or higher
- macOS: 10.13 (High Sierra) or higher
- Linux: Ubuntu 18.04 or higher (Note: Some features like SmarterProctoring may not support Linux)
Mobile/Tablet
- Android: 8.0 (Oreo) or higher
- iOS/iPadOS: 12.0 or higher
Hardware Requirements
Desktop/Laptop
- Processor: 1 GHz or faster (dual-core recommended)
- Memory (RAM): Minimum 4 GB; 8 GB recommended
- Screen Resolution: Minimum 1024 x 768 pixels
- Peripherals: Keyboard, mouse or touchpad, speakers or headphones
Mobile/Tablet
- Device Capability: Must run the supported OS smoothly
- Storage: Sufficient space for app installations and downloads
- Peripherals: Earphones or headphones for audio content
Software Requirements
- Browser: Latest version of a supported browser (see below)
- Additional Software: PDF reader (e.g., Adobe Acrobat Reader), office suite (e.g., Microsoft Office, LibreOffice)
- Enabled Features: JavaScript and cookies must be enabled in the browser
Browser Requirements
Supported Browsers
- Google Chrome: Latest version (Chrome 116+)
- Mozilla Firefox: Latest version (SmarterProctoring not supported)
- Safari: Latest version (for macOS and iOS) (SmarterProctoring not supported)
- Microsoft Edge: Latest version (Chromium-based) (SmarterProctoring is supported)
- Brave: Latest version (SmarterProctoring is supported)
Note: Internet Explorer is not supported. Always use the most recent version of your browser for security and compatibility.
Browser Settings
- Pop-ups: Allow pop-ups for Moodle and associated content
- Cache: Clear browser cache regularly
- Extensions/Add-ons: Disable any that might interfere with Moodle functionalities
Mobile Access
Moodle Mobile App
- Availability: Download from Google Play Store (Android) or App Store (iOS)
- Compatibility: Requires Android 8.0+/iOS 12.0+
- Features: Access course content, receive notifications, participate in activities
Mobile Browser Access
- Supported Browsers: Mobile versions of Chrome and Safari
- Limitations: Some complex activities may be limited compared to desktop access
Requirements for Watching Embedded Videos
Technical Requirements
- Supported Formats: MP4, WebM, OGG
- Browser Compatibility: Modern browsers support HTML5 video playback without plugins
- Bandwidth: A minimum download speed of 5 Mbps is recommended for HD videos
- Audio Equipment: Speakers or headphones
Troubleshooting Tips
- Update Browser: Ensure you're using the latest browser version
- Check Connections: Use wired connections if Wi-Fi is unstable
- Disable VPNs/Proxies: May interfere with streaming
Requirements for H5P Content
- Browser Compatibility: Latest versions of Chrome, Firefox, Safari, Edge
- JavaScript: Must be enabled
- Device Compatibility: Responsive design works on desktops, tablets, and mobiles
User Recommendations
- Interaction: Engage with interactive elements for the best learning experience
- Performance: Close unnecessary applications to improve performance
Taking Exams Using SmarterProctoring
Browser Requirements
- Supported Browsers: Google Chrome, Microsoft Edge (Chromium-based)
- LockDown Browser Extension: May require installation for secure proctored exams
Operating System Requirements
- Windows: 10 or higher
- macOS: 10.13 (High Sierra) or higher
- Note: SmarterProctoring does not support Linux or mobile operating systems for proctored exams
Hardware Requirements
- Processor: Dual-core 2.0 GHz or higher
- Memory (RAM): Minimum 4 GB; 8 GB recommended
- Webcam: Internal or external with at least 720p resolution
- Microphone: Built-in or external
- Display: Minimum resolution of 1024 x 768 pixels
Internet Connection
- Speed: Minimum upload 1 Mbps and download speed of 3 Mbps
- Stability: Wired connection recommended to prevent interruptions
Additional Requirements
- Administrative Rights: May be necessary to install software or browser extensions
- Environment: Quiet, private space with adequate lighting
- Identification: Valid photo ID will be required for verification
- Prohibited Items: No external devices or materials unless permitted
Troubleshooting Tips
- Run System Check: Use SmarterProctoring's system check tool before the exam
- Update Software: Ensure OS and browser are up to date
- Close Applications: Exit all non-essential programs to free up resources
Accessibility and Accommodations
Assistive Technologies
- Screen Readers: Moodle supports JAWS, NVDA, VoiceOver, and TalkBack
- Keyboard Navigation: Moodle supports full keyboard navigation for users who cannot use a mouse
Browser and Device Settings
- Zoom and Text Size: Adjust zoom levels and text size for comfortable viewing
- Contrast and Colors: Modify browser or device settings, or use extensions to enhance visibility
- Other Accessibility Features: Explore browser and device accessibility options for further customization
