
Examine the principles of human behavior that managers and leaders of all business types face in the 21st century.
Organizational behavior is the scientific study of individual behavior in organizational environments. People are the driving force in virtually all entities, including corporations, small businesses, governments, non-governmental organizations (NGOs), educational institutions, and healthcare organizations. Organizational behavior covers a wide range of micro- and macro-level issues, and studying it is required to maintain a competitive business advantage.
The principles of organizational behavior are studied to help organizations understand the individual, the individual within teams, and corporate culture. This is accomplished through theories on diversity, motivation, conflict management, team development, group dynamics, and leadership. With an acknowledgment of behavior, it will be easier for businesses to achieve their business strategies, drive results, and create a high-performing organization. In this course, you will have an opportunity to develop your own perspectives on these issues through research, analysis, and critical thinking. By assessing and evaluating modern issues and topics, you’ll gain fundamental knowledge of how to leverage human talent as a leader, manager, or consultant to organizations.
- Unit 1: Leadership
- Unit 2: Motivation
- Unit 3: Conflict Management
- Unit 4: Team Development
- Unit 5: Group Dynamics
- Contrast motivational theories as they relate to organizational behavior and their application to successful business outcomes;
- Examine conflict management challenges at the individual, group, and organizational levels;
- Critique contemporary team issues affecting modern organizations at the local, state, national, and international levels;
- Distinguish how individuals contribute to group dynamics;
- Differentiate how various leadership styles can influence and motivate individuals, teams, and organizations; and
- Compare and contrast how organizations can maintain a competitive advantage.