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MMGT604: Advanced Organizational Behavior
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COURSE INTRODUCTION
START HERE → Orientation
Course Syllabus
1.1: Qualities of a Good Leader
Communication
Problem-Solving and Decision-Making
Empathy
What Is Empathy?
Transparency
Transparency in an Organization
Inspiration
Inspirational Leadership
Leadership and Managing Change
1.2: Leadership Styles
Autocratic Leadership
Examples of Autocratic Leadership
Democratic Leadership
Examples of Democratic Leadership
Servant Leadership
Transactional Leadership
How Transactional Leadership Is Relevant Today
Transformational Leadership
Driving Transformation
1.3: Leadership Values and Culture
Vision
How to Build a Values-Driven Visionary Business
Passion
Where Know-How Meets Passion
Influence
The Influence Model
Empowerment
Effective Empowerment
1.4: Leading Change
Force Field Analysis
Resistance to Change
Change Models
Avoiding the Pitfalls of Change
Unit 1 Study Resources
Unit 1 Review Video
Unit 1 Review Slides
Study Guide: Unit 1
Unit 1 Assessment
Unit 1 Assessment
2.1: Motivational Leadership
Qualities of a Motivational Leader
How Leadership Style Influences Motivation
Connecting Motivation to Organizational Performance
2.2: Motivation Practices
Best Practices and Industry Benchmarks
Using Benchmarked Data
Reward Systems
Money Can't Buy Happiness
Employee Recognition
High-Performing Employees
2.3: Work and Organizational Structure
Authority and Accountability
Types of Organizational Structures
Effects of Structure on Behavior
2.4: Organizational Climate
Categories of Climate
Factors of Climate
Organizational Culture versus Organizational Climate
Unit 2 Study Resources
Unit 2 Review Video
Unit 2 Review Slides
Study Guide: Unit 2
Unit 2 Assessment
Unit 2 Assessment
3.1: Conflict Management Overview
Sources of Conflict
Processes and Stages of Conflict
Types of Conflict
Characteristics of Conflict
3.2: Conflict as an Advantage
Healthy Debates and Respectful Disagreements
Problem Solving and Creativity
Reasons to Problem-Solve Creatively
Conflict and Employee Engagement
The Five Golden Rules
Improved Productivity and Relationships
3.3: Conflict Management and Conflict Resolution
Differences and Similarities
Conflict Transformation
Tools, Tips, and Application
3.4: Conflict Management Styles
Primary Styles in Conflict
Managing Styles
Unit 3 Study Resources
Unit 3 Review Video
Unit 3 Review Slides
Study Guide: Unit 3
Unit 3 Assessment
Unit 3 Assessment
4.1: Teams
Group versus Team
Types of Teams
Creating Effective Teams
Individuals as Team Players
Being a Good Team Member
4.2: Team Development
Stages of Team Development
Independence, Dependence/Interdependence
Characteristics of a Successful Team
4.3: Managing Teams
Norms, Roles, and Expectations
Effective Team Meetings
4.4: Team-Building
Maintaining Cohesive Teams
Team-Building Activities
Unit 4 Study Resources
Unit 4 Review Video
Unit 4 Review Slides
Study Guide: Unit 4
Unit 4 Assessment
Unit 4 Assessment
5.1: Group Dynamics
Formal and Informal Groups
Social Exchange Theory
Punctuated-Equilibrium Model
5.2: Structure
Roles
Norms
Status
Organizational Structure
5.3: Groups versus Individuals
Effort
Decision-Making
Groupthink
5.4: Introverts and Extroverts
Similarities and Differences
Leveraging All Styles
Unit 5 Study Resources
Unit 5 Review Video
Unit 5 Review Slides
Study Guide: Unit 5
Unit 5 Assessment
Unit 5 Assessment
Study Guide
MMGT604 Study Guide
Final Exam Preparation
Case Study 1 Review Video
Case Study 1 Review Slides
Case Study 2 Review Video
Case Study 2 Review Slides
Practice Final Exam
MMGT604: Practice Final Exam
Proctored Final Exam
Course Feedback Survey
Course Feedback Survey
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All categories
Graduate Programs
Master of Business Administration
Master's of Science in Marketing
Master's in Management
Master's of Entrepreneurship & Innovation
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Summary
Course info
MMGT604: Advanced Organizational Behavior
Time: 30 hours
Examine the principles of human behavior that managers and leaders of all business types face in the 21st century.
Course Duration
:
30 hours
Skill Level
:
Advanced
