There is no more important function in business than managing its people. All the business units depend on the people who work within those departments. The productivity of the firm and its ability to compete in today's dynamic business environment hinge entirely on the ability of the people within it to achieve the firm's strategic goals.
In this course, we will examine managing people from multiple perspectives. Workers come to the firm with individual attributes and become part of the group dynamic. This course draws from management theory, sociology and psychology, communication theory, leadership theory, and systems theory to provide a comprehensive view of all the factors that affect the management of people. We then apply those theoretical perspectives to practical applications in the business world. Finally, we consider the effect of destructive practices and offer insights into positive practices to manage people.
- Unit 1: Individual Behavior
- Unit 2: Motivation
- Unit 3: Business Communication
- Unit 4: Managing Human Capital
- Unit 5: Leadership
- Unit 6: Managing Groups and Teams
- Unit 7: Creating a Winning Organizational Culture
- Unit 8: Power, Politics, and Change
- Analyze the behaviors of individuals and groups in teams and organizations;
- Identify factors that affect motivation and employee motivational theories that increase productivity;
- Develop communication skills to manage diverse groups of people and create effective teams;
- Manage teams effectively to enhance individual and organizational effectiveness in a complex business environment;
- Assess ethical decision-making in high performance organizations in management and leadership situations;
- Evaluate the effect of a diverse work environment on managerial decision-making and human resource decisions;
- Evaluate frameworks that support managerial decision-making and improve organizational efficiencies; and
- Develop strategies for managing people within the organizational culture through times of volatility.